Privacy Policy

Cookie Policy

Our website and web application use cookies to enhance your browsing experience and provide essential functionality. This Cookie Policy explains what cookies are, how we use them, and how you can manage them.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

How we use cookies

We use the following types of cookies:

1. Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
2. Session Management Cookies: On our web application, we use session management cookies that last for 360 days. These cookies help maintain your session and remember your preferences across visits.

We have implemented a cookie consent mechanism on our website and web application. This allows you to give explicit consent for the use of cookies when you first visit our site.

Third-party cookies

We currently do not use any third-party cookies or services that place cookies on your device.

Managing cookies

You can manage cookies through our cookie management plugin. This tool allows you to customize your cookie preferences.

Most web browsers also allow you to control cookies through their settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

Cookie consent

We have implemented a cookie consent mechanism on our website and web application. This allows you to give explicit consent for the use of cookies when you first visit our site.

Changes to our Cookie Policy

We may update our Cookie Policy from time to time. We encourage you to periodically review this policy to stay informed about how we use cookies.

If you have any questions about our use of cookies, please contact us at info@medalofhonorfuneral.com .

Data Localization

We are committed to ensuring the privacy and security of your personal data. This section outlines where your data is stored and processed.

Company Location

Our company is incorporated in Delaware, United States. However, we prioritize data protection and comply with international data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union.

Data Storage Location

All user data is stored in the European Union, specifically in Frankfurt, Germany. By storing data within the EU, we ensure compliance with GDPR requirements for data localization and provide an additional layer of privacy protection for our users.

Cloud Services

We utilize cloud services for secure and efficient data storage. Specifically, we use:

1. Render: A cloud platform that helps us deploy and scale our applications.
2. Amazon Web Services (AWS) S3 Bucket: For secure object storage.

Both of these services are configured to store data in our designated location in Frankfurt, Germany.

Data Transfers

We do not transfer user data between different countries. All data collection, processing, and storage activities occur within the European Union.

Data Security Measures

To ensure the security of your data, we implement industry-standard security measures, including but not limited to:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Strict access controls and authentication procedures
• Compliance with AWS and Render security best practices

We are committed to maintaining the confidentiality, integrity, and availability of your personal data. If you have any questions about our data localization practices, please contact us at info@medalofhonorfuneral.com .

Data Collection, Processing, and Storage

We are committed to protecting your privacy and being transparent about how we handle your personal data. This section outlines our practices regarding the collection, processing, and storage of your personal information.

Types of Data Collected

We collect personal data that you voluntarily provide to us when registering for our services. This may include, but is not limited to:

• Name
• Email address
• Username
• Any other information you choose to provide in your profile

How We Collect Data

We collect data primarily through registration forms when you create a profile to use our software services. We do not collect data through automatic means such as cookies or log files beyond what is necessary for the essential functioning of our website and app.

Purpose of Data Collection

We collect and process your personal data for the following purposes:

1. To create and manage your user account
2. To provide you with the services offered by our software
3. To communicate with you about your account and our services
4. To improve and personalize your user experience

Data Retention

We retain your personal data for as long as you maintain an active profile on our platform. If you decide to terminate your profile, we will retain your data for an additional 90 days. This retention period allows for the possibility of profile reactivation should you change your mind. After this 90-day period, your data will be permanently deleted from our systems.

Data Sharing

We do not share your personal data with third parties, except as necessary to provide our services or as required by law.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular testing and evaluation of the effectiveness of security measures
• Limiting access to personal information to authorized personnel only

Your Control Over Your Data

You have the right to access, correct, or delete your personal data at any time. You can do this through your account settings or by contacting us directly.

If you have any questions about our data collection, processing, or storage practices, please contact us at info@medalofhonorfuneral.com .

Additional Privacy Policy Information

Legal Basis for Processing

We process your personal data on the following legal bases:

1. Consent: When you agree to our terms of service and privacy policy, you provide consent for us to process your personal data for the purposes outlined in this policy.
2. Performance of a Contract: We process your data to provide the services you have requested and to fulfill our contractual obligations to you.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will notify you via email. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

For any questions or concerns about this privacy policy or our data practices, please contact us at:

info@medalofhonorfuneral.com

Complaint Procedures

If you have a complaint about our use of your personal data or response to your requests regarding your personal data, you may submit a complaint to us using the contact information provided above. You also have the right to lodge a complaint with a supervisory authority in the EU country where you reside.

Children’s Privacy

Our services are intended for use by funeral professionals and are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records.

Automated Decision-Making

We do not use automated decision-making processes in the provision of our services or in any way that would produce legal effects concerning you or similarly significantly affect you.

International Data Transfers

As stated in our Data Localization section, we do not transfer your personal data outside of the European Union. All data is stored and processed in Frankfurt, Germany.